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Terms, Conditions, & Privacy

PRIVACY POLICY

As a customer-focused company, we respect your privacy and the security of your personal information.  For that reason all information collected on this site will not be sold or used for promotional purposes.

 

Our web server, like all web servers, collects non-identifiable information from your computer system in order to deliver the content your request via your internet connection.

 

This information may include, but is not limited to:

  • Your computer's operating system version

  • Your computer's or your ISP's (Internet Service Provider) IP (Internet Protocol) address.

  • Your computer's web browser version

  • System information such as screen resolution and color depth (collected in order to display the webpage best on your computer)

The non-identifiable information about our visitors is tracked in statistics programs so we can better serve the majority of our visitors to our site.

 

Any contact information that you give us through email or online forms on our website(s) is held under strict confidentiality and is not given, sold, transferred, traded or handed over to third parties.

 

We will only divulge personally identifiable information to law enforcement or proper authorities when we are requested to do so.

 

AVAILABILITY

  • Dynamic Scales, Inc. DOES NOT GUARANTEE AVAILABILITY OF PRODUCT AT TIME OF ORDERING.

  • CUSTOMER WILL BE NOTIFIED IF THE ITEM(S) IS/ARE ON BACK-ORDER.

DELIVERY

  • ANY ADDITIONAL CHARGES FOR CHANGES IN DELIVERY ADDRESS WILL BE THE RESPONSIBILITY OF THE CUSTOMER.

  • OUR RESPONSIBILITY FOR SAFE DELIVERY CEASES UPON DELIVERY.

RETURNS

  • Dynamic Scales, Inc. WILL ACCEPT RETURN OF DEFECTIVE MERCHANDISE OR FOR ERRORS IN PRODUCT SHIPMENTS.

  • ALL CLAIMS OF MUST BE MADE WITHIN 10 DAYS AFTER RECEIPT OF GOODS.

  • GOODS CANNOT BE RETURNED WITHOUT AUTHORIZATION FROM Dynamic Scales, Inc..  PLEASE CALL US AT (800) 526-0070 TO SCHEDULE RETURNS. 

  • RETURNS FOR CREDIT ARE SUBJECT TO THE TERMS AND CONDITIONS OF THE MANUFACTURER OF THE RETURN PRODUCT(S).

  • ALL AUTHORIZED RETURNS ARE SUBJECT TO A RESTOCKING FEE, IF RETURN IS BY CUSTOMER'S CHOICE.

  • ALL RETURNS WILL BE SUBJECT TO A 5% FEE IF RETURN IS FOR REASONS OTHER THAN DEFECT IN EQUIPMENT OR ERROR IN SHIPPING.

  • ALL AUTHORIZED RETURNS MUST BE SHIPPED PREPAID.  CUSTOMER IS RESPONSIBLE FOR ALL COSTS FOR THE RETURN AND REPLACEMENT IF BY CUSTOMER'S CHOICE.

  • GOODS RETURNED DUE TO DEFECT WILL BE REPLACED.  IF CUSTOMER DOES NOT WISH FOR REPLACEMENT AND THE ORDER WAS PLACED VIA CREDIT CARD, A 3% FEE WILL BE DEDUCTED FROM THE REFUND AMOUNT.

  • DEFECTIVE PRODUCT RETURNS THAT ARE FOUND TO BE NOT DEFECTIVE ARE SUBJECT TO A RESTOCKING FEE BY THE MANUFACTURER.

 

CUSTOM/SPECIAL ORDERS

  • SPECIAL ORDER ITEMS ARE NOT REFUNDABLE.

  • SPECIAL ORDERS CANNOT BE CANCELLED.

  • A 50% DEPOSIT BY CHECK OR CREDIT CARD WILL BE REQUIRED ON ALL SPECIAL OR CUSTOM ORDERS.

PAYMENT TERMS

  • Dynamic Scales, Inc. ACCEPTS MASTERCARD, VISA, AMERICAN EXPRESS, DISCOVER, CHECKS, PAYPAL, AND CASH.

  • IF PAYMENT IS BY CHECK, SHIPPING WILL TAKE PLACE UPON CLEARANCE OF FUNDS.

CREDIT & NET PAYMENT TERMS

  • CREDIT AVAILABLE UPON APPROVAL

  • TERMS OF PAYMENT ON PURCHASE ORDER (PO) IS NET 30 DAYS

  • INVOICE MUST BE PAID BY DUE DATE STATED

  • 2% MONTHLY SERVICE CHARGE ON ALL PAST DUE INVOICES AFTER DUE DATE WILL BE APPLIED.

  • PLEASE CONTACT US FOR MORE INFORMATION ON NET TERMS.

CANCELLATION OF ORDER

  • CANCELLATION OF ORDERS PURCHASED WITH A CREDIT CARD WILL BE SUBJECT TO A 3% FEE PRIOR TO SHIPPING

  • NO CANCELLATION OR ORDERS AFTER SHIPPING HAS OCCURRED

  • NO RETURNS OR CANCELLATIONS ON SPECIAL OR CUSTOM ORDERED ITEMS 

WARRANTY

  • Dynamic Scales, Inc. ACTS AS A DEALER / DISTRIBUTOR AND DOES NOT WARRANT ANY PRODUCT(S).

  • WARRANTIES ARE PROVIDED BY THE ORIGINAL MANUFACTURER OF THE PRODUCT(S).

  • WARRANTIES ARE SUBJECT TO THE TERMS AND CONDITIONS OF THE MANUFACTURER.

QUESTIONS?

 

PLEASE CALL US DIRECTLY IF YOU HAVE ANY QUESTIONS 1-800-526-0070.

 

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Dynamic Scales
1466 South 8th Street
Terre Haute, IN 47802
sales@dynamicscales.com
Fanatical Customer Service and Great Prices!
Call us today to find the scale you need!
Toll-Free: (800) 526-0070
Tel: (812) 234-3111
Fax: (812) 234-4222

Web Design by: XCaliber Systems
2004-05 Dynamic-Scales